The product is no longer a prototype. Real users are here — or arriving soon. But the infrastructure? Still held together with duct tape from the early days. Sounds familiar?
Are you a seed-stage or Series A startup with a growing product and no time to fix what’s barely holding up?
Congratulations — completing the MVP checkpoint means you’ve just unlocked a next level of the game. New challenges and quests are just around the corner.
One notoriously demanding mission is moving from “we’re getting by” to “this can scale” — without drowning in overkill solutions.
This post offers a bird’s-eye overview of the strategic landscape behind this shift. Future posts will zoom in on specific areas — still with focus on context and principles over tool-driven howtos.
TL;DR
- Operational issues are common and natural at post-MVP stage
- Despite surfacing “chaotically”, they reflect an underlying systemic challenge, which is:
- Rooted in business needs
- Triggered by operational pivot (due to org maturity level being unlocked)
- Structured and consisting of intertwined issue domains
- Addressable strategically
- Common risks are:
- Initial cognitive shock may prevent or delay strategic perception of problems
- Ad-hoc firefighting would likely only worsen things
- Tools and methodologies are not silver bullets — their relevance varies across tech maturity levels
- Overall cognitive burden is high; team may either completely lose product focus and overspend its resources on purely operational goals… or never start solving ops problems at all.
- Mitigation steps suggested at the end
Infra issues: not a can of worms, but tips of an iceberg
Post-MVP startups commonly face a set of recurring problems:
- Broken or risky release processes
- Out-of-control cloud costs
- No disaster recovery plan
- Lack of staging/dev parity
- Observability gaps
- Infrastructure drift and no IaC
- Security concerns nobody wants to touch
- Production held together with hope and SSH
These symptoms might look like a scattered mess of tech debt—but they’re not.
They’re surface signals of a few underlying system-level challenges, each rooted in business realities.
These challenges only become critical once a new level of maturity is unlocked.
It’s not just about growing product complexity or team size.
It’s about an operational pivot.
Before MVP, the mandate was to move fast, cut corners, and break things.
Now, one of your new core responsibilities is the opposite: keep production stable — even as the pace of change stays high.
Summarizing: operational issues are not a random bundle of bugs. They represent a tightly coupled system of challenges, activated altogether by coming out of stealth phase. And, being the structured fundamental problem — it better be addressed in an conscious, strategic way.
Why care? Just fix issues as they arrive, why not?
The problem is, infrastructure weaknesses don’t surface in order. They arrive tangled.
Now it feels like playing chess on Minesweeper field.
You’re scaling product, team, traffic… but infra gaps aren’t linear.
They compete with each other, complicate each other, and drain mental bandwidth.
Challenge №1. Strategic confusion is a barrier
Even when symptoms are obvious, knowing what to fix first isn’t.
Examples:
- Manual production tweaks are breaking manageability and preventing safe development
- Too much CI before proper IAM undermines future security rollouts
- Elastic serverless solution before observability — solves capacity problems, but starts bill bomb ticking silently
- Migrating from managed solutions to on-prem may save costs on compute capacity… and ricochet into a labor bill, challenging scalability by the way
Without clear analysis, quick wins often undermine long-term progress.
And capturing big picture in all its complexity requires excessive effort.
Challenge №2. Ad-hoc firefighting is a highway to… nowhere
Sticking with reactive attitude imposes solid risk of:
- Making isolated fixes that undermine future work or break things elsewhere
- Tinkering with tooling you won’t keep
- Burning CTO time on operational forensics instead of product strategy
- Not addressing underlying system-level challenges proactively and strategically
Challenge №3. Maturity level matters
Even with solid understanding of challenges landscape…
Straight adoption of out-of-context tools and methodologies (e.g. from blog posts that convince “you should” do something), may often backfire.
You may think of quite obvious examples, just for the sample:
- Premature adoption of enterprise-grade security frameworks/platforms: first, the team gets paralyzed; then, they have no choice but to either disable limitations or hack through in a way that makes security pretty useless (aka non-existing)
- Ambitious scalability optimizations with full automation and reliable self-orchestration… that are designed upon assumption of 10x bigger team size and hardware budget;
- Complex CI pipelines or metric dashboards which require what seems an indefinite time to be ‘crafted properly and cover everything’ — just for nobody available later to ever review their outputs.
The need is to figure out exactly “what” and “why” is appropriate now —
avoiding premature buildup of expensive solutions, designed for later growth stages.
Could decision complexity be put under control?
While every startup journey is a unique adventure, infra challenges often tend to share common patterns. Therefore, cutting through infra complexity could be somewhat generalized.
Without aiming to mentor or impose specific frameworks or tools, here’s my suggested approach: mitigation steps CTOs can consider to strategically address these challenges.
- “Map the terrain” — document major technical debt and foresee upcoming issues — those waiting just over the corner. The goal is not to spot each and every specific problem — but to outline areas of infrastructure weakness which will require attention quite soon… (and maybe, in fact, “now”) .
Spoiler: you may end with a list of about ten improvement areas, of different importance and impact.
- Prioritize the risks, and figure out dependencies — what is most pressing, and what could be postponed or stubbed sanely? Some things are just required in order for others to be enabled.
No implementation yet at this stage — you’re still just untangling complexity, to pave the road for appropriate management of later efforts. - Research for stage-appropriate solutions. Receipts and best practices? Good, but better be sanely tailored to the situation. Context and maturity awareness are your main tools.
Good solutions should be:
a) lightweight enough to be set up fast and owned by the current team without becoming infra experts
b) functional enough to lay a solid foundation for growth
c) flexible/modular enough to be extended or replaced gracefully when time comes
I recommend to carefully document decisions and rationales at this step — at the cost of small overhead now, it will save tons of time and effort in the future. - Lay foundations — and only foundations, to start.
Implementing a fully-fledged infra solution (be it CI, secrets management, IaC, or something else) can be an inspiring journey — but also a long and costly one.
To avoid locking your team into perfecting infrastructure at the expense of product momentum, consider starting with minimal, working, extensible prototypes of required infra capabilities. These can still be done well enough to serve as reference implementation.
Think of just 1–2 CI pipelines (not a hundred), or securing only a critical system component with RBAC and secrets management to begin with. These initial foundations can gradually evolve and expand later.
This approach enables strategic capabilities without premature overcommitment — giving your team a baseline to build on later, at a controlled and appropriate pace.
These steps won’t solve all problems, but can be used as a simple starter if everything else seems too complicated or overwhelming. After all, the product can’t wait.
In upcoming blog posts, I am going to discuss strategy-aware (but still lean) ways to cut through infrastructure challenges complexity. Highlighting some caveats, and dropping some opinions. If it resonates, stay tuned. 😉